Wednesday, September 9, 2009

The more than small change session in Melbourne

This time last week we were packing down the signs and breathing a sigh of relief that our second Think Fresh 09 speaker event went off without any major hick ups.

We had three more interesting speakers this time round.

We kicked off with Kate Kendall the online editor for
She spoke about Social Media - fad or here to stay?
She shared this video as an opener, which we have had great number of requests for a copy of.

She went on to share some great social media tools and examples of the good (Dell who has earned $3M in revenue from Twitter), the bad & the ugly of brands in the social media space.

One of her key tips was that integration with other media is the key to social media’s success. She also added that brands need to decide for themselves if & how they can use it, do their research (copy & improve), and should look to consumers not the experts to guide them through the social space.

Those interested in chatting more about social media with those in the know, checkout, on Fridays, 8am @ Mr Tulk, where you can catch Kate Kendal and sometimes us from Melbourne strategy team.

Next up was Toby Dewar, McDonald's National Media & Sponsorship Manager.

He talked us through the transformation of the Macca's business with a very successful ending.
They sent themselves some pretty impressive goal in 2002 for the Australian business;
  1. Fix the food
  2. Get relevant
  3. Become Australia's favourite brand

While number 3 is still a work in process, but there have been improvements in leaps & bounds that have made not only a difference to the bottom line, but has seen them confident in the inheritance they will leave for the future managers of the business.

We finished up with Kate Gunby, OMD Insights Director. Kate presented the findings from our latest research - Future Shapers. The research is a deep dive into the issues organisations are wrestling with to future proof themselves against the constantly changing business environments.

The GFC (no surprise there) was a one the Big Issues business leaders are facing, but accountability, media fragmentation & increased number of communications stakeholders were the longer term concerns.

Another key outtake was in the area of marketing budgets, with most expecting to invest the same YOY, and more looking to increase than decrease.

In terms of channels, more funds are going to be allocated to explore the areas of Online, Mobile and DM at the expensive of Sponsorships and Print.

While this event spells the end of the Think Fresh Festival for 2009, Think Fresh is all about stimulating the conversation, so it is only the beginning....the future really is coming...lets embrace change and be part of's over to you.

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